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Professionalism and Client Care in the Beauty Industry
Professionalism and Client Care in the Beauty Industry
Curriculum
8 Sections
20 Lessons
52 Weeks
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Introduction
1
1.1
Introduction
1 Minute
Professionalism
5
2.1
Appearance
2 Minutes
2.2
Workspace
1 Minute
2.3
Punctuality
1 Minute
2.4
Ability
1 Minute
2.5
Honesty
1 Minute
Legislation
3
3.1
Legislation
1 Minute
3.2
Marketing, Advertising & Prohibited Practices
2 Minutes
3.4
Consumer Rights When Buying Services
1 Minute
Ethics
3
4.2
Professional Standards
2 Minutes
4.3
Working Relationships
1 Minute
4.4
Confidentiality
1 Minute
Communication
4
5.1
Dealing with Clients
1 Minute
5.2
Carrying Out Consultations
2 Minutes
5.3
Body Language
2 Minutes
5.4
Dealing with Negative Feedback
1 Minute
Forms & Records
2
6.1
Consultation Forms & Records
2 Minutes
6.2
Referral to a GP
1 Minute
Timing
1
7.1
Treatment Timings
2 Minutes
Policies
1
8.1
Salon Policies
1 Minute
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